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Archive for Outsourcing

Good Decisions Grow Businesses

Wednesday, December 14th, 2011

A little over a month ago, we made the smartest business decision of 2011. We outsourced our bookkeeping to a qualified small business accounting firm. I’ve long prided myself on handling the books internally, so this was a monumental change of operations.

I heart my job.I thought I was simplifying my month-to-month tasks and eliminating the dreaded end-of-year tax preparation burden, but have been humbled to learn that what I didn’t know could fill volumes. In fact, it’s felt a bit like drinking from a fire hose. The insight from a professional looking in from outside our business, even in these early stages, has made a dramatic impact on how we conduct business. Without a doubt, this will help us to be far more profitable in 2012. How exciting!

Don’t get me wrong, I’m no slouch in the bookkeeping department. But it’s not my area of expertise, not something I’ve gone to school for, and studying tax law would bore me to tears. Outsourcing it makes total sense. It’s an investment that will save me money, and make it easier for me to focus on profit-producing tasks.

Are there tasks you should be outsourcing?

As small business owners, we’re probably all guilty of trying to do way too much on our own. We figure we’ll handle everything until we can afford to hire help or outsource. Many business owners also figure they’ll forego marketing until they can afford to spend the money on advertising. While I don’t advocate going into debt to build your business, if we wait until we can afford to do these things, it’s likely we’ll never do them – and we’ll miss out on the full potential our businesses offer.

Take website development, for example. Sure, you can buy $4.95/month hosting and set yourself up a simple website – using WordPress or one of the many site builders on the market. But do you know how to set your site up securely so that it won’t be hacked? (Hint: There’s more to doing it right than using the one-button installation within your hosting account.) And how long will it take you to get your site to look the way you want it to? Do you know how to set it up so that it’ll rank highly on the search engine results page? In short, is website development one of your core strengths?  If not, outsourcing your website development to a qualified professional will allow your business to put its best foot forward and allow you to focus on profit-producing tasks.

I encourage you to assess your skills and interests honestly, then find a way to outsource those items that fall outside of your core strengths.

Did you make an outsourcing decision that helped you grow in 2011? Tell us about it in the comments below.

Are You Paying For Great Content?

Friday, March 12th, 2010

Do you write your own Web site and blog content? Your own articles? If you are paying to have your content written, consider the source.

There’s an old saying that still holds true – you get what you pay for. If you purchase from freelance writing boards and only offer low-ball pay, the odds are good that you may end up with regurgitated content that was previously written for someone else, or student work. Now, that may not matter to you when you get the great idea to stick a Web site up as a feeder and fill it up with inexpensive copy to pull the reader into another site, but a quality job of feeder site building can be done without sacrificing reputation.

Not that you can’t find good writers on a freelance job board, of course you can. But some writers who are willing to work for less may not believe your project is worth their best effort. If you do hire off of a job board, offer a decent rate of pay for the job to be done. This benefits everyone and gets you closer to the writer who knows what good content is worth and is willing to do a great job if paid fairly.

“Fairly” isn’t the lowest price. Fairly understands that a writer has to know style, grammar, punctuation, and often conduct research. Your writer may need to be capable of writing in your voice. You may need the material to be humorous, edgy, maternal or technical. All of these characteristics make up more than most realize when it comes to a writer’s competence. Some writers just can’t deliver creative, original, style-appropriate copy. The ones that can’t, often don’t understand what good writing is worth. Some offer their services on the cheap because after all, at least it’s money … and there probably won’t be much effort required for such a low-paying job. So do you want 20 inexpensive, somewhat usable, lower quality posts? Or do you want four, great, keyword-rich, insightful and professional sounding posts at a higher rate per post? It’s all in how you look at it.

If you don’t want to take chances, get your writing done by people who understand the writing business. Hire writers who have their work reviewed, and are knowledgeable about how to convey your perspective in the correct style to the right people in the right arena. At Zero To Sixty Marketing, that would be Shari Voigt and Susan Hamilton. Call us today for more information about how we can help you with all your copywriting needs, and be sure you’re getting the best copy for your money.

How Much DO You Spend on Marketing?

Monday, March 1st, 2010

If you’re a smaller residential service company, chances are you create your own fliers and marketing materials. It’s likely you create your own business cards and order your invoices and time cards from a company that also offers t-shirts, baseball caps, and embroidered name tag button-down shirts. It’s affordable. You get to have the appearance of a legitimate company and no one selling you pricey services and telling you how your message needs to sound to your clients. Certainly, these things are important for you to stay in control of your costs and your reputation.

51FOLsGDi7L._SL160_Or is it?

If it’s all you’ve got, think again. All of those things do agree with your service van that you’re in business, but does it say, “I’m the only one who will treat you fairly and you should deal with me because I can give you the best service and product, guaranteed.”

Whether you realize it or not, the time you spend coming up with ways to cut marketing costs may very well be the slow death of your company. You may not agree, but if I’m right, ‘lone-wolf’ marketing is far more expensive than using a professional with an eye for detail and a flair for the right words and strategies.

There are many cost-saving methods of getting your message to your potential clients. This blog is dedicated to teaching small companies how to market effectively at reduced costs. Don’t get the idea, however, that you’re better off with a half-hearted, single-minded approach. No, what we advocate is that you learn new, aggressive strategies being used by professionals now with the understanding we impart to you through this blog, and have the polishing done by experts who care about your holistic success. Do what you can do well, outsource the rest.

The difference is clearly financial – but it’s more than that. Consider what Dan Kennedy teaches in No B.S. Time Management for Entrepreneurs (NO BS): if you are in business to be a restaurant owner, caterer, pool service owner, electrician, or plumber, your services doing that are what make your business valuable. Although necessary, the time you spend marketing brings less value to your company than doing what you get paid to do. You will get more bang for your buck when you hire someone to help you bring that quality to the table. Each part of your business should be handled by the people who handle that part most effectively.

Say you’re a florist, for example. You own a brick and mortar shop on the corner and business between holidays is slow. Maybe you employ three others who do various things, like delivery, floral arrangements, and bookkeeping. Between all of your employees and yourself, you’re capable of handling large volumes of business because each can play a part in floral arrangement as well, as long as the finished product is inspected, approved, and re-arranged as necessary by the experts who know this stuff.

Stay with me here.

In another instance, an electrical service has been in business for almost two decades. You hire the electricians who go out on the job, you estimate the large projects, oversee and troubleshoot, and ultimately hold the responsibility for the job being done correctly. Say you manage a team of six, each with their own service vans. You’ve probably got an office manager and receptionist who handle the phones, scheduling, and payroll.

In each of these scenarios, each member of the team brings value to their position. Each player has a financial value in the company and a direct interest in their particular part. They get paid first. Overall company performance and income for the business owner is based on everything above that overhead.

Is the best use of company dollars to pay the delivery driver to answer the phones, or the florist to make deliveries? The best way to utilize electrical technicians isn’t to schedule team members, or do the payroll. Your company makes more when you can charge hourly for skilled work on the job, right? Of course. The right people need to be bringing the money in. It wouldn’t pay the bills to spend company money like that.

What is your dollar value per hour? What do you have to bring in for your company to show profit? If you are doing all of your own marketing, you’re not making money doing what you do best. Time is money. If marketing is what you do best, why not do that for a living? If you only promote your company with limited skill-set, and not for a living, aren’t you short-changing yourself?

There are plenty of things you can do for yourself, don’t get me wrong, but pay for the professional advice and outsource the things that may be taking away from your bottom line. Those same hours are worth more when the right people are on the right job. In the long run, you DO pay for marketing, and you may be paying far more than you can afford when it doesn’t bring in the desired results. Go through our Do-It-Yourself pages, check out our Small Business Acceleration Packages, and look at our Services page for a la carte options our company provides to augment or overhaul your current strategy. Need more information? Call or email us today and see how we can help you get the most out of your marketing dollar.

When Should You Be Outsourcing?

Thursday, March 5th, 2009

Virtual marketing team.So, you’re so busy chasing your tail you can’t get a thought in crosswise, and if you could just take a few things off your to-do list, you might be able to market more wisely, but right now, you’re just too busy. Does that sound like your company? Too often, we can’t see the forest for the trees.

Conceptualizing for the new year, or quarter, or any of the internal progressive thinking that must prevail for your company to move forward successfully, takes time and brain space that you just don’t have when you are overwhelmed with writing your own copy or trying to design your own graphics. How can you work smarter and still produce a quality product?

Have you considered outsourcing?

Outsourcing is both effective, and practical. The overhead needed to produce the copy and graphics ‘in house’ many times can’t be justified, so that’s where the budget gets cut. With a limited marketing budget, your company suffers. Not so when you contract to work with a virtual marketing company, and outsource. Virtual companies provide what others can’t in an economic environment where being invisible isn’t an option, but always a possibility.

What Can Virtual Marketing Do For You?

It’s a relatively new concept, although Virtual Assistance has been around a while. Kinko’s, Fed-Ex and UPS offer an angle on the virtual office world, but it’s not virtual marketing. Virtual marketing offers your company a complete, professional staff, including:

  • Effective SEO copywriters with comprehensive copy experience
  • Website designers
  • Graphic designers
  • Social media specialists
  • PR specialists
  • A professional team with a total package

Virtual marketing offers your company timely completion dates, effective and creative marketing pieces, and a knowledgeable staff, requiring a much lower overhead than it would cost you to maintain your own employees in a marketing department. When you can’t justify your marketing campaign, and you can’t afford not to market, you have only one choice for expert, reliable, and timely service.

What are you outsourcing?

Related Posts:

Announcing Zero To Sixty Marketing LLC

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