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Once you get the account, how do you make the most of your business relationship? Happy customers and clients are the lifeblood of your company. One simple flaw in communication can turn happy to disgruntled; several repeated communication flaws spell disaster.
Don’t neglect the simple, obvious things that make working with your company pleasant. Simple conversation skills can go a long way to grow and improve the relationship with your customers.
Basically, that’s listening and responding clearly.
Here’s a breakdown of things you can do to keep your customers happy, and easily coming back to you with future sales or projects! [Read more…] about How To Keep Your Customers Happy