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customer response

Electrify Your Customer Responses

January 6, 2010 by Susan Hamilton 2 Comments

(PT2) We want  relationships with our customers and readers to be actual relationships, and that requires two-way conversation. We want to encourage them to call, sign up, or click on a link. We want them to tell us what they thought of our products or services. If you read my earlier post on the value of influencing customer response, it’s time to start asking  questions and posing  statements that engage dialog.

Or you can just wait and see if your schedule fills up. (See pic for emotion that follows waiting for your schedule to fill up).

[Read more…] about Electrify Your Customer Responses

Can YOU Influence Customer Response?

January 4, 2010 by Susan Hamilton 2 Comments

Can what you say or write about your product, service, or message really influence a response from your customer? Can you inspire a reaction?  [Read more…] about Can YOU Influence Customer Response?

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