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When was the last time you updated your small business website? This week? this month? this year? If it wasn’t this week, it’s been too long and it’s time to give your website a little attention.

Illustration of girl hugging dog.Every small business website needs attention in five distinct areas:

  1. Is your website working properly? Check to be sure that all your pages load and that your links send visitors to the pages you intended. If you link to Flickr images or YouTube videos, realize that these media may be removed at any time and without warning, leaving you with broken links.
  2. How’s your website design? Does it need to be refreshed? Most websites begin to show their age after about two years. This doesn’t automatically mean that a complete redesign is necessary. Many times a simple change to one or two elements on your site is enough to give it a fresh, new look.
  3. When was your last content update? By ‘content,’ I’m referring to high quality information shared through blog posts, articles, FAQ’s, video or audio messages. If you’re an artist, when was your last image shared with your viewers?
  4. Frequent content updates are important for three reasons:
    • It gives your viewers a reason to return to and engage with you on your website.
    • Frequently updated content is indexed more often by Google, meaning that it helps you attain better placement on the search engine results page.
    • It makes it easier for your customers and other website visitors to refer you.
  5. Can your updated content be easily shared? Links are the currency of today’s online marketplace. Make it easy for your viewers to share a link to your content with their friends and neighbors. This can be as simple as adding a ’share this’ plugin to your blog or a Facebook badge to any page of your website.
  6. Is your site secure? Websites can be hacked and links inserted that will direct your viewers to unsavory sites. This topic deserves an entire post of its own, but for now, I’ll direct your attention to an excellent resource: the Securi blog, where you can learn more than you ever wanted to know about threats and solutions to your website’s security.

Related Off-Site Article: Google indexing and high quality content

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Recently we shared a client’s Web site makeover, and suggested you step back to look at your Web site with fresh eyes. If you did that and realized your site is looking a bit dated, what’s the first step toward a redesign?

Great Website Design Begins with a PlanIt may surprise you to learn that the first steps to creating your new design have nothing to do with the look of your site. That’s right, although it’s the first thing we see, it’s actually a secondary consideration. So, what should we consider?

  1. How’s your current site working for you? Is your information presented in a way that’s easy to find? What’s the purpose of your current site?
  2. Which pages on your current site receive the most traffic? Why? Are these the pages that you want to receive the most traffic?
  3. Are you happy with your search engine ranking?
  4. What size browsers do most of your visitors use? (from Google Analytics)
  5. What’s the purpose of your current site?

Now let’s begin talking about your new site:

  1. What new information (content) will be added to your site? Do you need or anticipate needing e-commerce capabilities? Will your new site’s purpose remain the same? Describe your target customer / viewer.
  2. How frequently do you plan to update your new site? Do you want to maintain your own Web site or have the developer perform all updates? Depending on the answer to these last questions, we’ll direct you toward either a static HTML Web site or a content management system (CMS). We use, love, and recommend WordPress for clients who want to update their sites themselves.
  3. With those questions out of the way, we can now plan the basic architecture of your site – what content can be re-used from your old site, what needs to be added and where, and how the navigation should work.
  4. Finally, we arrive at the starting point for the actual design (the look and feel) of your site. Describe any ideas you have for your site’s design. Think about colors, images, and text, but also consider how video might fit into the mix and what elements would help your site be more socially interactive.

Overall, take the time to fully evaluate your current site and to carefully think through your new site’s architecture before beginning the design process. The end result will be a well-planned site that clearly communicates your message in a logical, useful format. Then turn your attention to its design to bring your content to life.

Part of our service offering is affordable business Web site design and hosting. The screen shots below show our most recent Web site makeover for our client, GrassWay Organics. This site is built on the WordPress blog platform and uses a customized premium theme. This is a combination public / membership site, meaning that several pages are only accessible through membership in their association.

Grassway Organics Before

Grassway Organics Before

Grassway Organics After

Grassway Organics After

In the market for a Web site makeover? Contact us today for a free, no obligation Web site review.

Here’s another example of the design process … Web site design, this time. We’ve just rolled out a new Web site home page design for Sprue Brothers Model LLC. Sprue Brothers is an online hobby retailer for scale model builders. The “sprue” in the business name is significant. All plastic scale modelling parts arrive on a frame called a sprue. The store’s logo reflects this and now so does the Web site.

Before and after screenshots are below:

Before Website Redesign

Before Website Redesign

New Website Screenshot

New Home Page Design

My husband (and team member), Gerald, came up with the idea of sprue borders. Our graphic artist, Scott, took the concept and ran with it. I put it together as a working Web site. Despite a few technical glitches, this was a fun project that came together quickly. It’s also one that will continue to improve over time. Gordon, we hope your new landing page serves you well.

Have you looked at your Web site lately?

Is your Web site in need of a face lift? Believe it or not, most Web sites would benefit from a makeover every couple of years. It’s not only the look of a site that can become quickly dated, but also the technology running the site. If you’re doing your own Web site coding in Dreamweaver or FrontPage, and you’re not a code geek, your site is also likely accumulating excess bits of code … stuff that doesn’t really seem to cause any problems now, but give it time … it will.

So take a few minutes this week to review your Web site from the eyes of a first time visitor. Does it portray your business the way you’d like it to? If you’re using a blog rather than a static Web site, is your blog installation up-to-date? Do your links all work? And if you know what you’re doing, take a look under the hood and check your HTML coding. If you don’t know what I’m talking about, ask me.

Another Reason to Subscribe by Email to Inside Line

We’ll have a free gift for email subscribers to Inside Line this week. Mum’s the word … can’t tell you what it is until it’s ready to go, but I will say that it’s NOT some bonus offer for buying some guru’s Internet marketing course. In fact, it’s not even educational … just something to use and enjoy, and the only string attached is that you must be a current email subscriber to Inside Line. Are you an email subscriber yet?