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I don’t like it any more than you do, but we are busy. I can talk about why, I can talk about how not to be so busy, I can appeal to your sense of decency when it comes to being overly busy – but the bottom line is – you’re busy, and that’s just how it is.
Guess what?
I know you’re busy because everybody is. It’s a common ailment, and we have to think about that when we attempt to stay in front of our customers. In that respect, they’re very much like us.
There are only so many hours in a day. 86,400 seconds. We’ll read emails, make phone calls, take phone calls, work our businesses, exercise, eat dinner and go to sleep all during those precious moments. No one likes to feel like their time was wasted, so how do you develop a relationship, as a merchant, with your customer? It’s not like you’re Gramma or anything. Do you really even have a right to try? [Read more…] about Engaging Customers in a Busy World, What You Need to Know



Business blogging is a necessary part of marketing in 2012, now and in the foreseen future. Why? Because doing it right ‘keeps you in the loop.’ If sharing your content, commenting on blogs, and linking to your website are the accepted way to prove you have a relevant business, you can’t really develop new and loyal interest in your site unless you’re actively blogging.
Did you know that when you use images on your website, eyeballs stay on your pages three times longer than if you didn’t? It’s no secret that pictures incite interest, and using them helps you make your point. When you tell a story, you paint word pictures in a person’s mind, too. Those stories help your customer relate to you, and help them see that they can trust your judgement based on your experiences.