[soundcloud id=’48231809′]
Once you get the account, how do you make the most of your business relationship? Happy customers and clients are the lifeblood of your company. One simple flaw in communication can turn happy to disgruntled; several repeated communication flaws spell disaster.
Don’t neglect the simple, obvious things that make working with your company pleasant. Simple conversation skills can go a long way to grow and improve the relationship with your customers.
Basically, that’s listening and responding clearly.
Here’s a breakdown of things you can do to keep your customers happy, and easily coming back to you with future sales or projects! [Read more…] about How To Keep Your Customers Happy
Business owners like us can tend to be control freaks, am I right? I mean, we want to know we can trust the end result, and someone else might screw it all up with a simple mistake.
Does it really matter??
Everyday millions of people are engaging on Facebook. If you don’t have a Facebook account, or haven’t been active there, it may be intimidating or overwhelming to get started. Many, many people are only now realizing how important using social media is to their companies. Don’t be fearful or overly concerned – EVERYBODY has to start somewhere! The important thing is that you’ve decided you want to get involved.
Would more clients equal making more money? Many people think so. How many hours are you working right now? Want to work even MORE hours? Probably not, and that’s okay because that’s NOT how you’re going to make more money anyway.